Our Corona strategy for a carefree holiday

Updated 13th September 2020

All the usual services and holiday delights can also be enjoyed in summer 2020 with very few exceptions

Travel regulations

Italy opens its borders to all travellers from the Schengen area and to Great Britain on 3rd June

    Cancellation Conditions Covid-19

    If the borders are closed unexpectedly, if there is a foreign travel warning for South Tyrol or if there are other official measures that prevent you from arriving, the booking can be cancelled free of charge before arrival. For the remaining trips, our normal cancellation conditions remain valid.

    Safety & Medical Center Preidlhof

    •  Safety first – all employees are regularly subjected to corona tests.
    •  Our Preidl Med SPA can perform certified corona RT-PCR tests or certified serological corona antibody tests within a few hours on request. These are signed by our Dr. Angerer. 
    • These tests can be presented to authorities or employers.
    • There are only two currently infected persons in the entire valley of the Vinschgau (Reschen Pass to Töll).
    • Shops, restaurants and bars are open as usual in the region.
    • Our resort's extensive indoor and outdoor facilities are spacious enough to provide the necessary level of safety during this time, with 5000 m2 of wellness facilities and 10 pools & whirlpool baths distributed accordingly. The generous opening hours from 8:30 am to 7:30 pm also play a role here.
    • The Preidlhof SPA is the first SPA in Europe to be certified in accordance with ISO 17679, specifically for hygiene and safety, in February 2020.


    • The already high hygiene standards have been further increased
    • All employees wear masks
    • Disinfection carried out whenever rooms are cleaned, cleaning protocols are followed throughout the hotel
    • Exposed areas are disinfected several times a day
    • Hand disinfection dispensers are available in all areas
    • Safety distances are maintained in all areas

    Wellness & SPA

    • All facilities such as pools, saunas, relaxation oases are in regular operation;
    • the virus cannot survive in chlorinated bathing water and at high sauna temperatures
    • The safety distances are maintained in the recuperation areas
    • The full range of spa & beauty treatments is on offer as usual; the employees comply with increased disinfection standards

    Sport & fitness

    • The full programme takes place
    • Fitness workouts and yoga classes take place in small groups
    • Bike tours and hikes are carried out in compliance with the distance rules
    • the Texel Group Nature Park and the largest bike network in the Alps are located directly at the resort

    Dine with us

    • Safety distances are maintained in all restaurants and bars
    • We kindly ask guests to wear face masks at the buffet
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